Santa Fe Wridgways Moving Services

Photos

Reviews of Santa Fe Wridgways Moving Services

•  

  Jan R Added June 11, 2018

  ★ ☆ ☆ ☆ ☆
  We used Wridgways NSW to move us to Vic, and were very happy with them, so we thought we'd use Wridgways again to move from one shire to the nearby other. Boy! was that a bad decision! I'm very, very unwell, and said as much to the phone consultant, relying on her to do the right thing when she took the number and size of items into account.When the truck came, we were puzzled over why there weren't two containers. One of the movers was grumpy to begin with, then settled down a bit. They then decided, without our consent or letting us know - they simply shut the doors on the truck and declared they were ready to go - to leave the heavy outside items for us to move. Today, I've found damage to an expensive item (approaching $10K in value) that was never wrapped, despite my stating it was expensive. When I complained to management, their response was too bad, we're busy, it's a public holiday, we can't get a truck around, you had too many items and we took more than we should have so be grateful we did. I reminded them it was their miscalculation that caused the problem in the first place and it wasn't my duty to drag myself out of my bed to stand over their employees, ensuring they did an accurate job. At no time did they send out a consultant to our place. They even had the audacity to call us again for a review, but didn't have the courage to offer some compensation. In the end, we had to arrange to move the remaining items ourselves. You can imagine the additional stress of having to find someone last minute.
  Awful, expensive (as it so turned out), hideous "customer service" from the miscalculations of the phone staff, right up to their "Emergency" Managers.
  Be very wary if you're planning on using Wridgways Victoria. If they are willing to treat a disabled, deeply unwell customer like this, just imagine what they'll do to you...!

Add review

Questions & Answers

1. What is the phone number for Santa Fe Wridgways Moving Services

2. Where is Santa Fe Wridgways Moving Services located?

3. Is there a primary contact for Santa Fe Wridgways Moving Services

4. What is the web address (URL) for Santa Fe Wridgways Moving Services

About santafewridgways.com

International Removalists - Interstate Removals | Santa Fe Wridgways
Santa Fe Wridgways is Australia's most trusted local, interstate and international removalist and relocation company. Contact Us Now For A Quick and Free Quote!